Frequently Asked Questions

You can easily book an appointment online through our website by clicking on the “Book Appointment” button. Alternatively, you can call us directly to schedule your session at a time that suits you.

No referral is needed. You can directly contact us for physiotherapy services — whether you're seeking treatment at home or online.

Yes, all our physiotherapists are fully qualified, registered, and experienced in treating a wide range of conditions. We follow evidence-based practices to ensure safe and effective care.

We treat a wide range of conditions including:

• Lower back and neck pain

• Sports injuries

• Arthritis and joint pain

• Post-operative recovery

• Muscle tension and stiffness

• Elderly mobility support

• Chronic pain and postural issues

Home physiotherapy involves a physiotherapist visiting you at your home for in-person treatment. Online physiotherapy (telehealth) is conducted via secure video call, offering remote assessment, exercise guidance, and rehabilitation plans — ideal for convenience and accessibility.

Absolutely. Our physiotherapists are trained to provide gentle, customized care for elderly patients and individuals with chronic pain, mobility limitations, or post-surgery needs — both at home and online.

This depends on your condition, goals, and response to treatment. During your first consultation, we assess your needs and create a personalized recovery plan with an estimated session count.

Yes. We support clients recovering from workplace injuries, motor vehicle accidents, and we also offer services suitable for eligible NDIS participants. Contact us for more details on how we can help.

Many private health funds cover physiotherapy services, and Medicare rebates may apply with an Enhanced Primary Care (EPC) plan from your GP. We can help you with claiming and provide necessary invoices.